Maximising efficiencies AND cutting costs

Independent testing, validation & repair of decontamination equipment for Private Hospitals

As a fully independent company, Medical Devices UK can test, validate and maintain all makes and models of decontamination equipment. This enables you to have all of your machines taken care of under one, hassle-free maintenance contract. This service helps your hospital increase efficiency AND cut costs without compromising on patient care or safety?

How we can seriously benefit your private hospital

Like you, we are well aware that 100% equipment capacity is essential if your hospital is to provide levels of care that meet, and even exceed, patient satisfaction. So we work closely with Decontamination Leads, Infection Control Managers, Estate Managers, Senior Charge Nurses and Finance Departments to help them minimise downtime due to machine failure.

It’s our job to help keep busy theatres and departments running like clockwork, so ALL work is carried out onsite.

But there’s more.

The standard of service we provide is always exceptional:

Our extensive experience of working with various machines and products has been honed over a long time. With Medical Devices UK, you’ll know your machines are being tested to INDUSTRY STANDARD, not just the manufacturer’s standard.

And, as for cost, we can save you at least 30% of the cost of the manufacturer’s ongoing maintenance contract, which will only increase your profit margin.

Our services

We work with all makes and models of endoscope washer disinfectors, AERs, scope storage cabinets, instrument washers, sterilizers, autoclaves and ultrasonic baths, offering exceptional service and value for money in the post-warranty period.

Servicing and testing schedules range from weekly water sampling or automatic control testing through to quarterly service and test visits, annual re-validations and commissioning. We can provide a full suite of services from IQ, OQ & PQ.

Are your machines still running to their original commissioning data? We can ensure they are, and we’ll only use the most up-to-date testing equipment available.

Medical Devices UK excels in the area of infection control, particularly in endoscopy theatres, CSSD and IDU. We can provide expertise in all aspects of decontamination including thermometric testing, preventative maintenance and microbiology.

All decontamination equipment is tested and maintained to BS EN ISO 15883 standards as well as the relevant Department of Health protocols including HTM 2030, HTM2010, HTM 2031, HTM 0105 and the new CFPP 01-.

With a wealth of knowledge and experience of decontamination, and access to an extensive network of suppliers, Medical Devices UK has the tools to rectify all types of problems with equipment testing, validation or commissioning.

More features & benefits of our service

  • All maintenance and calibration testing is carried out on-site (no equipment is sent away) to ensure minimal disruption to daily practice.
  • You’re guaranteed to have an engineer on-site within 24 hours.
  • Genuine spare parts are cheaper to purchase from us; we don’t add on the manufacturer’s mark-up.
  • All machines can be taken care of under one contract (one-stop-shop).
  • You’ll save at least 30% of the cost that manufacturers charge for their ongoing maintenance contracts.
  • You’ll minimise downtime to processes.
  • You can define report information and parameters (get the information you really need).
  • Reports are ALWAYS delivered on time.
  • Machines are tested to their capabilities (i.e. industry standard), not just to the level set by the manufacturer to obtain ‘a pass’.
  • We only use UKAS accredited labs for microbiology work.
  • You can access our technical support helpline 24/7.
  • You’ve got options – you can opt for a service contract OR book ad-hoc service visits online.


Medical Devices UK can source and provide approximately 80% of the genuine spare parts and consumables for service and maintenance.

The other 20% are parts that are made by the manufacturer for the manufacturer. We can advise you in these instances and you can order the part directly from the manufacturer.

In most cases we’ll be on-site the same day. On the rare occasion this is not possible, you are still guaranteed to have an engineer on-site within 24 hours of your call.

All our engineers carry ‘boot stock’ parts, which result in a first-time fix 99% of the time.

We have the in-house knowledge, skillset and experience to service and maintain multi-manufacturer equipment. Additionally, most of our engineers have been trained by manufacturers. You can rest assured that with Medical Devices UK, the engineer that we send will know your particular machine inside out.
As we’re independent, we’re able to provide parts and servicing at a lower cost than the manufacturers. Therefore, the typical savings year-on-year are about 30%.
Medical Devices UK is the only one of seven companies on the National Procurement Framework (Scotland) Np174/11 Decontamination, Maintenance and Revalidation Panel that is independent.
There are a number of alarming statements on suppliers’websites advising clients not to use ‘third-party services’ to service and maintain their products. Medical Devices UK is fully compliant and has all the relevant experience and certification to deliver an outstanding testing, validation, maintenance and decontamination services. As such, we are the only independent company to have been appointed to the National Procurement Framework (Scotland) Np174/11 Decontamination and Revalidation Panel.

Arrange a FREE site visit or request more information.

Breakdown Emergency? Call us 24/7 on 07796 777 739
Medical Devices UK attended site and resolved all our machine problems within one visit, we have since agreed a service contract with the company as they have delivered exactly the service we required. Manufacturers and other service providers had failed in meeting our expectations.
Pallmall Medical
Medical Devices UK have provided technical support and site evaluations to our hospital to resolve our machine validation issues. We have built a strong working relationship with them as they provide expert advice, spare parts and consumables for our decontamination services. They also support our current service provider with technical support on system failures.
Chartwell Hospital